Eligibility
Mirrors returned within 60 days of delivery, unused, in their original condition and packaging, are eligible for a refund. See our Return Policy for how to send a mirror back.
Inspection and approval
When your return arrives, we inspect it and email you to let you know whether your refund has been approved.
How you are refunded
Approved refunds are made to your original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days for the refund to appear on your statement.
Shipping costs
Shipping to you is free. For change-of-mind returns, the cost of sending the mirror back is not refunded.
Damaged or defective items
If your mirror arrives damaged or defective, you are entitled to a free replacement or a full refund. Email infos@berbrhome.com within 5 days of delivery with a photo or video.
Cancelled orders
Orders cancelled within 48 hours are refunded in full. See our Cancellation Policy.
Haven't received your refund?
If more than two weeks have passed since your refund was approved, check with your bank first, then email us at infos@berbrhome.com.