Delivery Policy

Every Berbr Home mirror is handmade to order. Here is what happens between your order and your door.

Making time

Please allow 4 to 7 days for us to make your mirror before it ships. Custom sizes can take a little longer; we will confirm the timing with you when you order.

Shipping

Shipping is free worldwide via fully tracked express delivery. Typical delivery times once your mirror ships:

United States: 3–5 business days
United Kingdom: 3–7 business days
Canada, Ireland, Netherlands, Denmark, Sweden, Norway: 4–8 business days
Australia & New Zealand: 7–10 business days
Singapore: 3–6 business days
Rest of world: 10–14 business days

Times can vary with your location and the carrier, so we cannot guarantee an exact arrival date.

Tracking

As soon as your mirror ships, you will receive a confirmation email with tracking. You can also follow your parcel from Track order.

Packaging

Each mirror is packed with high-impact, shockproof protection designed to withstand even the roughest handling, so damage in transit is extremely rare.

Duties and taxes

Shipping is free, but import duties, taxes and customs fees are not included in our prices. The buyer is responsible for any taxes and fees charged on delivery, including sales tax, VAT, customs duties and excise duties. These are set by your country and are collected by the carrier or customs authority.

Damaged on arrival

Please check your mirror when it arrives. If it is damaged, email us within 5 days of delivery at infos@berbrhome.com with a photo or video, and we will send a replacement at no extra cost.